A sentiment experiment: This week’s #BBCQT panellists on Twitter
Sentiment is a complex beast, even for humans to decode. How many times are you never really sure if somebody is being positive or negative about something? How many times do you have to use non-verbal...
View ArticleIs the trend for anonymity online a challenge or opportunity for social media...
Our recent 2014 Social Media Listening Report examines the current state of the nation for tools that are available to help brands to listen to, and interact with, the conversations about them online....
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